Iron Horse Limited
Iron Horse Limited is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across all regions where we operate.
For the purposes of this policy, “customers” include visitors to our website, users of our services, and purchasers of our products.
Personal Information We Collect
We collect personal information when you interact with us, such as when you use our website, purchase products, or contact us.
This information may include:
- Name, email address, phone number, and postal address
- Payment and billing information
- Account details and preferences
- Any other information you choose to provide
We generally collect information directly from you, but may also collect it from third parties, publicly available sources, or service providers where permitted by law.
How We Use Your Information
We use your personal information to:
- Provide, operate, and improve our products and services
- Process payments and fulfill orders
- Communicate with you for transactions, support, or inquiries
- Personalize your experience
- Send marketing communications (where permitted or with your consent)
- Comply with legal obligations and enforce our terms
Legal Basis for Processing
Where required by applicable law, we rely on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
Sharing Your Information
We may share your personal information with:
- Service providers and contractors who support our business operations (e.g., payment processors, logistics providers, IT services)
- Business partners involved in promotions or collaborations
- Legal or regulatory authorities where required
We take reasonable steps to ensure that third parties protect your information in accordance with this Privacy Policy and applicable laws.
International Data Transfers
As a global business, your information may be transferred to and processed in countries other than your own. Where this occurs, we take appropriate safeguards to ensure your data is protected in line with applicable data protection laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to the data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
To exercise these rights, please contact us using the details below.
Public Information
Any information you choose to share in public areas (such as forums, social media, or chat features) may be visible to others. We cannot guarantee the security of information disclosed in these spaces.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated eƯective date.
Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or how your information is handled, please contact:
Iron Horse Limited
djm@ironhorse.global