Iron Horse Limited
By accessing or using the Iron Horse Limited website (“Website”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree, you should not use this Website.
1. Changes to Terms
Iron Horse Limited reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of any changes.
2. Use of the Website
You use this Website at your own risk. While we aim to keep content accurate and up to date, we do not guarantee that all information is complete, accurate, or current. We may modify, suspend, or discontinue any part of the Website at any time without notice.
3. Disclaimer
To the fullest extent permitted by law, this Website and its content are provided “as is” without warranties of any kind, whether express or implied.
Iron Horse Limited does not guarantee:
- Continuous, uninterrupted, or secure access to the Website
- That the Website will be free from errors, viruses, or harmful components
- The accuracy or reliability of any information provided
4. Products, Pricing & Availability
All prices, product descriptions, and availability are subject to change without notice. Prices displayed may be shown in a default currency and may be converted for convenience. Final charges may vary depending on your payment provider and location.
We reserve the right to refuse or cancel orders at our discretion, including in cases of pricing errors or suspected fraud.
5. Payments
All payments must be made at the time of purchase using approved payment methods. You agree to provide accurate billing and payment information.
6. Shipping & Delivery
Shipping times and costs vary depending on your location and selected shipping method.
If an order is refused or returned to us, shipping fees may not be refundable and additional costs may be deducted from any refund.
Iron Horse Limited is not responsible for delays caused by carriers, customs processes, or events outside our control.
7. Taxes, Duties & International Orders
For international orders, you may be required to pay import duties, taxes, or customs fees upon delivery.
These charges are the responsibility of the recipient. Iron Horse Limited does not control these fees and cannot predict their amount.
Failure to pay applicable fees may result in the shipment being returned or abandoned. Any additional costs incurred may be deducted from your refund or charged to you.
8. Returns & Refunds
We offer a 15-day return period from the date of purchase, subject to the following conditions:
- Proof of purchase is required
- Items must be unused, undamaged, and in original condition
- Returns must be approved before being sent
Refunds or exchanges are granted at our discretion after inspection of the returned item.
Faulty Items
If a product is defective, please contact us. If confirmed as a manufacturing fault, we will repair, replace, or refund the item where appropriate.
Non-Returnable Items
Custom-made, personalized, or made-to-order items cannot be returned unless faulty.
Exchanges
If you ordered the wrong size, color, or product, you may request an exchange. Return shipping costs are your responsibility unless otherwise stated.
We recommend using tracked shipping, as we are not responsible for items lost in transit.
9. Promotions & Marketing
By providing your contact details, you may receive marketing communications from Iron Horse Limited where permitted by law. You may opt out at any time.
For more details on how we handle your data, please refer to our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Iron Horse Limited is not liable for any indirect, incidental, or consequential damages, including:
- Loss of profits
- Loss of data
- Loss of business opportunities
Where liability cannot be excluded, our liability is limited to:
- Replacing or resupplying the product or service, or
- Refunding the amount paid
11. Indemnity
You agree to indemnify and hold Iron Horse Limited harmless from any claims, damages, losses, or expenses arising from your use of the Website or breach of these Terms.
12. Third-Party Links
This Website may contain links to third-party websites. Iron Horse Limited is not responsible for the content, security, or practices of those websites.
13. Intellectual Property
All content on this Website, including text, images, branding, and design, is the property of Iron Horse Limited and may not be used without permission.
14. Governing Law
These Terms & Conditions are governed by the laws applicable in the jurisdiction where Iron Horse Limited is registered, unless otherwise required by local consumer protection laws.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Iron Horse Limited
djm@ironhorse.global